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I didn't say to her that she wouldn't fit in the massage chair, instead I said, let's see if we can make you more comfortable by sitting over here with some cushions. I think she was very relieved that I wasn't going to ask her to try and cram herself into the massage chair...
Taoist wrote:I think this was a great approach in considering both your client's feelings AND the safety of your equipment. She was probably hooked with that being her first massage, like most people are, so I think recommending a full-body massage on a table would probably work well since tables usually have higher weight limits.
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